So much has happened since I posted my initial review on this company. To sum it all up: the "Brazilian" hair turned into a tangled mess, they took thousands of orders and sent out hair to very few, they disappeared and reappeared with pretty pictures, took orders again and didn't send hair again, had a giveaway and didn't even send prizes to the winners etc., I could go on. Why the owner of this company isn't somewhere behind bars is baffling. She blamed losing $100,000+ on UPS and the Tsunami in Japan. Didn't know  "Brazilian" hair could be purchased in Japan O_O. This company has a high amount of fraudulent activity. I would NOT recommend them to anyone at this point. This company's grade has been downgraded to F.